FAQ'S
Frequently Asked Questions
Fresh Up – freshupwarehouse@gmail.com
❓Do you accept returns or offer refunds?
No. All sales are final. We do not accept returns, exchanges, or refunds under any circumstances. Please double-check your order before purchasing.
❓Can I cancel or change my order?
Once an order is placed, it cannot be changed or canceled. Please make sure everything is correct before completing checkout.
❓What if my package is lost, stolen, or damaged?
Once your package leaves our hands and is with the shipping carrier, it is no longer our responsibility. You’ll need to contact the shipping company directly with any delivery issues.
❓How long does shipping take?
Orders are processed in [72hrs], then shipped via your chosen shipping method. Delivery times depend on the carrier and your location.
❓Do you provide tracking?
If tracking is available with your selected shipping method, you’ll receive it via email when your order ships.
❓Do you ship internationally?
YES!
Shipping rates and delivery times for international orders vary and will be shown at checkout.
❓How can I contact you?
Email us anytime at:
📧 freshupwarehouse@gmail.com